1. Health Promotion and Education
    2. 1. Introduction
    2. Health Education in Health and Medical Care Settings (HMCS)
    3. Patient Health Education Counseling, Planning and Facilitating
    4. Methods and Media of Health Educaiton or Counseling in Medical Care Setting
    5. Communication in Patient Education Process
  2. Family Health and Nutrition
    3. 6. Food and Nutrition
    7. Nutriotional Problems
    8. Nutriotional Assessment
    9. Miscellaneous
    10. Concept of Family Health
    11. Child Health
    12. Adolescent Health
    13. Reproductive Health
    14. Maternal Health
    15. Ageing and Health
  3. Environmental and Occupational Health
Health Promotion and Education
5. Communication in Patient Education Process
DEFINITION
Communication is the process of transmitting information and meaning from one person to another.
DEFINITION_BY_KEITH_DAVIS
Communication is the process of passing information and understanding from one person to another.
ELEMENTS_OF_EFFECTIVE_COMMUNICATION
communicator
about
Sender or source of message
examples
  1. Leaders
  2. Teacher
  3. Spokesman
  4. Health educator
  5. Health workers
qualities_of_good_communicator
  1. Expert in knowledge and skill in related subject
  2. Perfect in communication
  3. Writen and spoken skill
  4. Motivation skill
  5. Skill in utilizing the channel
  6. Faithful with audience
  7. Clearly defined specific objectives
  8. Ability to identify community needs and interest
  9. Good and pleasant personality
  10. Source credibility
message
about
  1. feelings
  2. facts
  3. views
  4. picture
good_quality_of_message
  1. Accurate
  2. Adequate
  3. Applicable
  4. Appropriate
  5. Attractive
  6. Timely
  7. Specific
encoding
  1. non verbal symbols
decoding
  1. Facial expression
  2. Body movement
channel
  1. Oral
  2. Written
audience
  1. Destination
  2. Receiver
  3. Consumer
feedback
Reaction
INTERPERSONAL_COMMUNICATION
definition
Interpersonal communication is the most common channel which is also called as face to face communication.
advantages
  1. More persuasive and effective than any other form of communication.
  2. Important in influencing the decision of undecided person.
disadvantages
  1. Coverage is very less.
communicator
  1. It is the source of message.
TYPES_OF_COMMUNICATION
  1. One way communication (Didactic method)
  2. Two way communication (Socratic method)
  3. Verbal communication
  4. Non-verbal communication
  5. Formal communication
  6. Informal communication
  7. Visual communication
  8. Telecommunication and Internet
PRINCIPLES_OF_COMMUNICATION
  1. People/ Audience's need, interest and capability
  2. Relationship between communicator and audience
  3. Face to face contract
  4. Easy, precise, and clear message
  5. Feedback
  6. Use of multi-media
  7. Authority of message
  8. Honesty and Dutiful of profession
  9. Good behaviour to the audience
  10. Respect to the individual freedom and idea.
PRINCIPLES_OF_EFFECTIVE_COMMUNICATION
  1. Clarity
  2. Consistency
  3. Selection of target group
  4. People's need and interest oriented
  5. Avoid unnecessary details
  6. Communication according to time, place and situation
  7. Message distribution
  8. Internal communication
  9. Substance
  10. Feedback
BARRIERS_OF_COMMUNICATION
physiological_barriers
  1. Difficulties in expression due to physical problem, problem of vision, and hearing.
psychological_barriers
  1. Perception
  2. Unbalance of mental condition
  3. Emotions
  4. Tensions
  5. Anxiety
  6. Depression
  7. Anger
  8. Hate
  9. Fear
  10. Gealousy
environmental_barriers
  1. Physical distance
  2. Nose
  3. Congestion
  4. Physical arrangement problem
  5. Too hot
  6. Too cold
  7. Unpleasant environment
socio-cultural_barriers
  1. Religion
  2. Caste
  3. Culture
  4. Customs
  5. Belief
  6. Normal
  7. Superstition
  8. Language
  9. Social structure
channel_barriers
  1. Barriers of Radio, televiosion, written document
semantic_barriers
barriers_due_to
  1. Language
  2. Use of words or sentences
  3. Presentation problem
  4. Misunderstanding
  5. Standing
  6. Conflict
  7. Friction
  8. Poor performance
barriers_due_to_individual_nature
  1. Nature of individual personality
  2. Experience behaviour
  3. Talkative alcoholic
  4. Gentle
  5. Impressive